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Canadian Prices reflect an Exchange rate at Par with the US dollar, and include brokerage, handling and others costs involved in importing US products. This may mean that the Canadian price is above the US price. We do our best to minimize this differential however many charges are outside of our control.
Before you order please note:
Orders may be subject to minimum order quantities or sizes. Some products may be drop shipped from the supplier or manufacturer and may be subject to an additional charge. You will be informed of this charge when you place your order. We accept Visa and MasterCard credit cards and process these cards over the telephone. Please provide a daytime telephone number so that we can contact you to obtain the Credit Card information and your authorization.
All returns must be accompanied by a Return Authorization Number. Electronic and Electrical Products cannot be returned. Other products may be returned provided that the Supplier will accept them back. In all cases the customer must obtain a Return Authorization Number PRIOR to sending the product back. We may provide another address for the product to be returned to and the cost to return the product is the customer's. We reserve the right to refuse any return if the return request is over 30 days from the date of original order. Returns are subject to a 15% administration fee and no credit will be given for the shipping and handling fee charged when the product was first ordered and shipped. Returns of orders that were paid for using a credit card will have a credit applied to the same credit card. Those paid by check will receive a credit note and a check for the amount of the return.
Minimum shipping and handling charge:
$6.00 for orders shipped from the USA
$10 for orders shipped from Canada.
Actual Shipping and Handling charges will be dependent upon the order, the method of shipment and the location of the supplier and customer.